Latin Beer (referred to as “Latin Beer”, “we”, “us” or “our”) is committed to protecting your privacy and handling personal information in an open and transparent way, in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose and protect personal information when you interact with us.
- What personal information we collect
We may collect personal information that is reasonably necessary for our business activities, including:
Name
Email address
Phone number
Business name (if applicable)
Enquiry details or messages you submit to us
Any other information you voluntarily provide when contacting us
We do not collect sensitive information unless required by law or with your explicit consent.
- How we collect personal information
We collect personal information directly from you when you:
Submit an enquiry through our website
Contact us via email, phone or social media
Engage with us regarding our products, brand or events
We may also collect limited technical information (such as IP address or browser type) when you visit our website, through standard analytics tools.
- Why we collect and use your information
We collect and use personal information for purposes including:
Responding to enquiries and communications
Providing information about our products and brand
Managing customer, supplier and business relationships
Improving our website, products and services
Complying with legal or regulatory obligations
We will only use personal information for the purpose for which it was collected, or for a related purpose that you would reasonably expect.
- Disclosure of personal information
We do not sell or rent your personal information.
We may disclose personal information to:
Service providers who assist us with website hosting, IT services, marketing or communications
Professional advisers (such as accountants or legal advisers) where required
Government authorities or regulators where required by law
Where personal information is disclosed to third parties, we take reasonable steps to ensure they handle the information in accordance with Australian privacy laws.
- Overseas disclosure
Some of our service providers (such as email, cloud or analytics platforms) may store data on servers located outside Australia.
Where personal information is disclosed overseas, we take reasonable steps to ensure that appropriate data protection safeguards are in place, consistent with the Australian Privacy Principles.
- Data security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Personal information is stored using secure systems and is only accessible by authorised personnel. When personal information is no longer required, we take reasonable steps to securely destroy or de-identify it.
- Access and correction
You may request access to the personal information we hold about you and request corrections if you believe the information is inaccurate, out of date or incomplete.
To make a request, please contact us using the details below. We will respond within a reasonable time and in accordance with the Privacy Act.
- Cookies and website analytics
Our website may use cookies or similar technologies to improve user experience and analyse website traffic. You can adjust your browser settings to refuse cookies if you prefer.
- Complaints
If you believe we have breached your privacy or mishandled your personal information, you may contact us using the details below. We take privacy complaints seriously and will investigate and respond promptly.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website and will apply from the date of publication.
